Groups and multi-service providers

Governance across every service you run

One account for every registered service: group-level oversight, while each service keeps its own accountable NI or RI.

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AssuraFlow
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AssuraFlow governance overview — open issues, critical count, overdue actions, readiness, and the due-soon planner

For groups

Oversight at group level, accountability at service level

Running more than one registered service under one account is part of the Enterprise plan.

See every service at once

Group leaders see readiness and signals across all services without opening each one's records.

  • Group dashboard across your services
  • Compare open issues, overdue actions and training currency side by side
  • One Control Tower login for an NI or RI accountable across several group entities

Accountability stays with each service

Each registered service keeps its own record and its own Nominated or Responsible Individual.

  • Data never mixed between services or with other organisations
  • Separate NI/RI accountability per service
  • Append-only audit trail for every service in the group

One place to run access and standards

Manage people, sign-in and shared standards centrally; role changes take effect immediately.

  • Add and remove people, change roles, choose which services each manager sees
  • Single sign-on (SSO / SAML) and API keys, on top of 2FA and IP allowlisting
  • Shared policy library and audit templates, cloned across services

Honest scope

What this platform is — and isn't.

A governance and evidence-readiness tool. It deliberately does not connect to regulator systems or claim to replace human accountability.

  • Does: Record issues, plans, reviews, and learning
  • Does: Show evidence readiness status per area
  • Does: Keep an append-only, timestamped audit trail
  • Does: Support multi-site group oversight
  • Does not: Submit anything to CQC, Ofsted, or other regulators
  • Does not: Score compliance or produce ratings
  • Does not: Replace accountable NI/RI decision-making
  • Does not: Use your data for advertising or resale

Common questions from groups

How does data separation work for groups?

Each service you manage sits under your organisation's own account, fully isolated from other organisations. A benchmarking view lets your NI, Director or Manager users compare open issues, overdue actions and training currency across your own services side by side. For groups running several separate provider accounts, a dedicated Group Admin role sees the same benchmark rolled up across every account in the group: aggregated counts only, with no access to any single account's detailed governance records.

Can a commissioning local authority see our readiness?

Yes, if you choose to share it. You can issue a private, time-limited, read-only link to a commissioning authority that shows an inspection-readiness summary for the services it commissions: service status, ratings and open-issue counts only. It never exposes person-level records or any incident, complaint, safeguarding or financial detail, you can revoke it at any time, and every view is audit-logged.

Is this suitable for children's social care?

Yes. AssuraFlow supports children's homes regulated by Ofsted, where the Responsible Individual role applies. The governance framework is the same: issue lifecycle, evidence linking, inspection readiness and cross-service oversight all work the same way, and the platform says 'Responsible Individual' for Ofsted-regulated services.

Which regulators do you support?

All five care regulators across the four UK nations: CQC (England), Ofsted (children's homes, England), CIW (Wales), Care Inspectorate (Scotland) and RQIA (Northern Ireland). The governance discipline is the same everywhere; only the terminology and reference codes adapt. CQC and Ofsted mappings are fully verified; CIW, Care Inspectorate and RQIA are live and usable today, with final compliance sign-off on their reference-code mappings in progress.

Prices, trials, plan changes, onboarding fees, the phone app and leaving are in the pricing FAQ; hosting and the audit trail on Trust.

Discuss your operating model

Tell us how your services are organised and we'll show you how AssuraFlow would fit.