Operations & Trust

Tenant administration, status pages, and controlled feature delivery.

Manage tenant users, publish platform status, control feature rollouts, and bring external records into a consistent governance format with full source traceability.

Trust and Operations Readiness

Track practical delivery controls in one place, including backup drill outcomes, approved runbooks, and legal document readiness.

  • Backup and restore drill records
  • Runbook status tracking
  • Legal artifact readiness status
  • Clear oversight summary for leadership

Public Service Status

Publish current service health and incident updates on a clear public status page for customers and stakeholders.

  • Public platform status view
  • Active incident visibility
  • Incident history updates
  • Clear customer communication

Tenant Administration

Manage provider users with invitations, role updates, and account access controls from a dedicated administration workflow.

  • Provider user directory
  • Invitation and revocation workflow
  • Role update controls
  • Active/inactive user controls

Controlled Feature Rollout

Enable features in a managed way for specific providers or users to support safer rollout and pilot programmes.

  • Provider-level feature flags
  • User-level feature flags
  • Safer staged release process
  • Pilot customer enablement

Organisation Modules

Switch off the product areas your organisation doesn't use — benchmarking, evidence graph, evidence bundles, continuity, pilot ROI, Reg 44/45 visits — and they disappear from the sidebar for everyone. Core governance always stays on.

  • Curated on/off switches in Organisation settings
  • Disabled modules leave the navigation and stop collecting data
  • Core governance surface cannot be turned off
  • Every change audit-logged

Security and Access Controls

Platform-level security controls for administrators: API key issuance and management, an integrations catalogue, IP allowlisting, and visibility into which admin accounts have MFA enabled. Two-factor sign-in is on every plan; API keys are part of the Enterprise plan.

  • API key issuance and management
  • Integrations catalogue
  • IP allowlist configuration
  • MFA status visibility for admin accounts

Connector Governance

Bring external records into a consistent governance format with source traceability and review states.

  • Canonical evidence references
  • Source traceability records
  • Conflict review states
  • Idempotent ingestion workflow

Request a platform walkthrough

Share your operating model and receive a tailored demonstration of relevant workflows.