AssuraFlow

Integrations

Connects to the systems that generate governance evidence

Governance events from your existing systems flow into the NI's dashboard: no double entry, no switching systems.

How it works

Four steps to connect a source system

  1. Connect your source system

    Add AssuraFlow's webhook URL and shared secret in its settings.

  2. Choose which events to send

    Incidents, safeguarding, audits, medication errors, complaints.

  3. Events flow automatically

    Each one arrives instantly in the NI's dashboard.

  4. The NI/RI sees it all in one place

    Signals from every connected system, without logging into each.

Ways to connect

Two ways to connect today, two more planned

Source-system neutral. Supporting files can also be uploaded straight onto any governance record.

Webhook events

Your source system sends signed HTTPS events whenever something governance-relevant happens. Real time, no manual steps.

Live
1-2 hours to set up· Best for: Systems with webhooks or notifications

CSV import

Export a CSV and upload it: for the first migration, periodic bulk imports, or systems without an API.

Ready
5 minutes per import· Best for: Any system that can export a CSV

Scheduled API pull

AssuraFlow will fetch new records from a read-only API on your schedule. Until then, use a webhook or CSV.

Planned
Not yet available· Best for: Systems with read-only API access

Email forwarding

Forwarded automated reports will become evidence records for review. Until then, use a webhook or CSV.

Planned
Not yet available· Best for: Systems that email reports or alerts

What can flow in

  • Incidents and safeguarding alerts
  • Medication administration errors
  • Audit completions and findings
  • Compliance status changes
  • CQC notification triggers
  • Staff training expiry and compliance gaps
  • Shift coverage shortfalls
  • Agency usage and dependency
  • Supervision schedule adherence
  • DBS and right-to-work expiry
  • Staffing ratio alerts
  • System audit events, kept with traceability metadata

Virello Care, natively connected

Virello Care runs the day-to-day of the home — care plans, daily logs, incidents, and staff records. AssuraFlow is the deeper governance and accountability layer built for the NI/RI role: when the two are connected, incidents, safeguarding alerts, audit results, and readiness signals flow automatically into one governance dashboard, with no double-entry between systems.

  • Incidents and safeguarding
  • Audit completions
  • Compliance alerts
  • Readiness signals

Don't see your system? Anything that can send a webhook or export a CSV works today. Request an integration.

For developers

Simple, secure, standards-based

One REST endpoint, HMAC-SHA256 signatures, no SDK, any language. An integration is an afternoon's work.

  • Standard REST endpoint — no SDK or library required
  • HMAC-SHA256 webhook signature verification
  • Timestamp-based replay protection (5-minute window)
  • Idempotent ingestion — safe to retry failed deliveries
  • Conflict detection with manual review states
  • Source traceability — every record links back to the original system
  • Canonical evidence references for audit trail integrity
How connected records are governed

Ready to connect your source system?

Book an integration call and we’ll walk through your source system, data shape, and onboarding steps.

Get started Everything AssuraFlow does